Accessibility Statement for Sunset Estates Samui Penthouses Website

**Our Commitment to Accessibility**

At Sunset Estates Samui Penthouses, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe everyone should have equal access to our online content and services. We are continuously working to improve the accessibility of our website to provide a positive user experience for all.

**Conformance Status**

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines outline best practices for making web content more accessible to people with a wide range of disabilities. We are actively working towards full compliance with these standards.

**Accessibility Measures**

Sunset Estates Samui Penthouses has taken the following measures to ensure accessibility:

*   **Alternative Text:** We provide descriptive alternative text for all images and other non-text content so that users who cannot see the images can understand their purpose.
*   **Keyboard Navigation:** Our website is designed to be navigable using a keyboard, allowing users who cannot use a mouse to access key content and functionality.
*   **Colour Contrast:** We aim to ensure sufficient colour contrast between text and background colours to make it easier for users with low vision to read the content.
*   **Clear Heading Structure:** We use a clear and consistent heading structure (H1, H2, H3, etc.) to help users understand the organisation of the content.
*   **Form Labels and Instructions:** All form fields are properly labelled and include clear instructions to help users understand how to complete them.
*   **Resizable Text:** Users can easily increase or decrease the text size of our website using their browser settings.
*   **Descriptive Links:** We use descriptive link text to help users understand where each link will take them.

**Physical Accessibility Considerations (Related to the Hotel)**

While this statement primarily addresses website accessibility, we are also mindful of physical accessibility at our property. We encourage guests to contact us directly to discuss their specific needs and to confirm the availability of suitable accommodations.
Please note that given our location and architectural design as luxury penthouses, certain accessibility features may be limited. We are dedicated to providing assistance wherever possible to ensure a comfortable stay for all our guests.

**Known Limitations**

Despite our best efforts to ensure accessibility, there may be some limitations on our website. We are aware of the following potential issues:

Some older video content may not have captions.
Certain interactive maps may not be fully navigable by keyboard.

We are actively working to address these issues and improve the overall accessibility of our website.

**Ongoing Efforts to Improve Accessibility**

Sunset Estates Samui Penthouses is committed to continuously improving the accessibility of our website. Our efforts include:

*   Regular accessibility audits and testing, using both automated tools and manual reviews.
*   Training our staff on accessibility best practices.
*   Incorporating accessibility considerations into our website design and development processes.
*   Seeking feedback from users with disabilities to identify areas for improvement.

**Feedback**

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

*   **Email: info@samuisunsets.com
*   **Phone: +351912025568
*   **Contact Form:** Contact Us
We will do our best to respond to your feedback within 5 business days.

**Date of Last Update**

This accessibility statement was last updated on 06/05/2025.

**Third-Party Content**

Please note that our website may contain links to third-party websites or content that are not under our direct control. We are not responsible for the accessibility of these external resources.